Listening is a lost art. You will find this to be true whether you are talking about a professional setting or your personal life. We have all been told, at one time or another, the importance of making eye contact with the person you are talking to but DO YOU LISTEN WITH YOUR EYES?
Think about this story:
In Mitch Albom’s book, Have a Little Faith, he tells the following story, which was an excerpt from a sermon given by his rabbi in the 1950′s.
A little girl comes home from school with a drawing she made in class. The child is dancing around the kitchen and says, “Mom, guess what?”. The mother never looks up and says, “What?”. “Guess what?” she says again. “What?”. “Mom, you’re not listening.”. “Yes I am honey!”.
“Mom, you’re not listening with your eyes.”
How can you apply the lesson learned in this short story to your next sales call? Or the next conversation you have with your spouse or kids?
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Shawn Brodof is the President and Head Coach of Clarity Coaching. Based in Charlotte, North Carolina, his focus is helping business owners, entrepreneurs and sales professional get organized by providing clarity, structure and accountability. He works with his clients either one-on-one, in group settings or in day-long boot camps helping them make incremental improvements in their business. He is also a public speaker offering training and workshops on various business-related topics. He can be reached at shawn@clarity-coaching.biz. Or visit the website at: www.Clarity-Coaching.biz.